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Terms of orders and payments for the Americas

USA CAUSA CA

• The opening order value is USD 2,500.
• The minimum reorder value is 1,500 USD.
• For the delivery of reorders below USD 1,500 within the USA a surcharge of USD 200 will be applied.
• For local freight charges see Eichholtz Freight Program USA (see Eichholtz Freight Program.pdf).
• For shipment to South America, transportation expenses will be charged separately.
• In case of shipment to islands, transportation expenses will be charged separately.

Delivery conditions:
• We only deliver to the curb at the delivery address and the items will be delivered packed on a pallet;
• For deliveries inside or where a tail lift is required and/or delivery to a residential address, a surcharge of USD 100 will be applied;
• Additional unloading services can be provided at a surcharge.

Eichholtz only accepts an order after having received full business details of the customer:
• Trade name and Resale Certificate
• Delivery address
• E-mail address
• Company name
• Invoice address
• Telephone number(s)
• Contact name
• Opening hours

 

PAYMENT

• Payment can be made through a bank transfer or by credit card via the website. Cheques are not accepted.
• Eichholtz reserves the right to request an advance payment.
• When making payment always refer to the client number and order or invoice number.
• Eichholtz only accepts payments from the money remitter if the name and address of the money remitter corresponds with the name and address of the client to whom the invoice is sent. If payments are done by another party than the client, the client is obliged to inform Eichholtz accordingly and send an explanation.

All amounts mentioned are exclusive of TAX. | Warning: beware of phishing emails. Eichholtz will never provide new bank details by email.

CUSTOMER SERVICE

• For our General Terms and Conditions and Reseller Terms (Internet Policy): please see our website www.eichholtz.com. 
• For After-Sales service please contact service@eichholtzusa.com.
   In case of complaints please e-mail within 14 days after delivery; please include photographs in that e-mail.
• Please find our complete collection at www.eichholtzusa.com.
• Some items in the product-range may have been discontinued, taken out of production and/or may be temporarily out of stock.

Eichholtz warrants that it will supply Products that comply in full with the specifi cation thereof, published on the Eichholtz website. In the event the Products need further certifi cation, testing or type approval for your or your customer’s intended use in any particular country or countries, you must ensure these requirements are fulfi lled and you will hold Eichholtz harmless from any and all claims and requests with respect to such additional requirements. Please see our Terms of Use on www.eichholtzusa.com.

 


Terms of orders and payments (excluding the Americas)

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